# Zapier

## Overview

Integrating Zapier with Satisfi Labs empowers you with seamless and no-code automation, connecting your AI conversations to a variety of downstream systems, including Salesforce, Google Sheets, and HubSpot. This collaboration enables the creation of secure and customizable workflows that scale to your business needs.

Learn more about Zapier [**here**](https://zapier.com/how-it-works)

## How it Works

* The Satisfi Labs Zapier integration transfers conversations where the AI Chat has collected user details such as email, phone, or OKTA information. 
* This encompasses [live escalation](https://docs.satisfilabs.com/resource-center/bridge-live-chat) requests, [feedback](https://docs.satisfilabs.com/resource-center/reporting-and-analytics/user-contacts-collection) submissions, and [Knowtifi](https://docs.satisfilabs.com/resource-center/reporting-and-analytics/user-contacts-collection) subscriptions. 
* The data is transmitted daily, offering real-time insights.

## Benefits

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Enhanced Workflow Efficiency</strong></td><td><p></p><p>This integration increases efficiency and productivity as data seamlessly flows into your CRM, generating sales leads, opening support cases, or adding contacts without manual intervention.</p></td><td></td></tr><tr><td><strong>Real-time Data Insights</strong></td><td></td><td>By transferring conversations daily, the integration provides real-time insights into user interactions and contact details submission.</td></tr></tbody></table>

## Pricing

The Satisfi Labs Zapier integration is a complementary feature of the Conversational AI Platform. Zapier's cost is based on the number of Zaps your account executes and your CRM configuration. Typically, a conversation transmission requires between 2 and 3 Zaps, with plans ranging from $0.025 to $0.008 per Zap. For instance, a 2,000 Zap plan costs $49 per month.

## Installation

Setting up the integration is straightforward and takes just a few minutes.&#x20;

* Once you have a [Zapier](https://zapier.com/) account, you can create a Zap, a no-code configuration connecting your Satisfi Labs AI to your CRM.&#x20;
* In a few simple steps, Zapier provides a [webhook](https://zapier.com/blog/what-are-webhooks/) URL that you save within your Satisfi Labs account.&#x20;
* Check out our installation guides for more information.

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