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The Knowtifi feature allows end users to subscribe to alerts when a specific answer becomes available or has been update. to notifications so our clients can alert them when a specific answer is available or updated.
Allows customers to subscribe to notifications so they can be alerted by brands when an answer is available or updated.
Collect user contact information for more personalized outreach and to identify previously anonymous users.
Available on your web and app channels.
This feature collects user's names, emails, and/or phone numbers.
You can access the contact collection report directly in your dashboard.
To maximize the benefits of using Knowtifi, consider implementing it during the following scenarios:
Ticket Onsale Alerts
Show Announcements
Promotions & Discounts
Collection Settings Options:
Name + Email
Name + Mobile phone
Name + either Email or Mobile phone
Knowtifi Campaign Details:
What are the Campaign Details? Example: Future Offers
What Response Names does this campaign live on? Example: tickets_buy, promotions
For more information on reporting and data associated with Knowtifi, please click the page link below:
If you are interested in setting up this feature, use the request portal. Provide the following information in your ticket:
