# URL Link-Outs

## Overview <a href="#overview" id="overview"></a>

Use URL Link-Outs report to review all customer link-outs per conversation, including button labels and destination URLs.

<figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FdX4OYUdAJvKyeQZleuOu%2Fimage.png?alt=media&#x26;token=c25c0fef-2501-4c0e-b8fb-576464f0cd7b" alt="" width="361"><figcaption></figcaption></figure>

## Report Components

<figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FSQR60wsZ2EQLEna9XoHb%2Fimage.png?alt=media&#x26;token=35b8b164-3102-47be-87a4-549c9c28c8dd" alt=""><figcaption></figcaption></figure>

## Tips

Determine the specific URLs or links that users are interacting with during chat sessions. Analyze which external resources or pages are most commonly referenced by users and optimize content or navigation to enhance the user experience.