# Update Your Password

{% hint style="info" %}
**Company Administrators:** You can reset passwords for any other company user, including other administrators. Use the instructions below to walk you through the process.

1. In the Satisfi Labs Dashboard, click on **Settings** -> **Users**
2. Click on the user's name whose account needs their password reset
3. Reset the user's password by taking one of two actions:
   * Click the **Send Password Reset** button to send the user an email prompting them to create a new password
   * Click the **Change Password** button and create a temporary password that you can share with the user
     {% endhint %}

## Update Your Password: Logged Out

If you need to change your password while logged out of the dashboard, please review the steps below:

<div data-full-width="true"><figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2Fp4ZbLFBiC1h2ZK8x9feN%2Fupdate%20a%20password%20logged%20out.gif?alt=media&#x26;token=850cccb4-269d-4066-90ff-f3030f7ac78f" alt=""><figcaption><p>How to Update Your Password While Logged Out</p></figcaption></figure></div>

1. On the dashboard login screen, select **Forgot Password**

{% hint style="info" %}
If you are locked out of your account, please reach out to your company administrator. Administrators: Learn more here about unlocking accounts [unlock-your-account](https://docs.satisfilabs.com/resource-center/ai-agent-engine/user-management/unlock-your-account "mention")&#x20;
{% endhint %}

2. A popup will appear. Enter the email address associated with your account and select **Request Password Reset**
3. In the password reset email, click the link to reset your password
4. You will be prompted to enter your new password. Once complete, tap the **Reset Password** button&#x20;

## Update Your Password: Logged In

If you wish to change your password while logged into the dashboard, please review the steps below:

<div data-full-width="true"><figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FGkIweqDS6B5nJpc7D50W%2Fupdate%20a%20password%20logged%20in.gif?alt=media&#x26;token=ebd386d7-011a-491a-ba68-9d24d060af4f" alt=""><figcaption><p>How to Update Your Password While Logged In</p></figcaption></figure></div>

1. Hover over your email address in the top right corner of your dashboard and select **My Account** from the drop-down
2. Your user profile popup will open. Select **Change Password** in the bottom left-hand corner
3. Enter your current password, along with your new password in both password locations
4. Tap **Save** in the bottom right corner once finished
5. A 'Saved Successfully' note will appear once your password has been updated