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Overview

Every time you add new imported data, we always recommend that you review results from our scraping tool within the response library. This is to ensure that:

  • The formatting of the content is readable by the LLM

  • The irrelevant page content isn't being scraped (ex. cookie policy, headers/footers, etc.)

  • Data is grouped and labeled correctly with a topic header

Troubleshooting Scraped Data Scenarios

My chat is firing a prewritten response, but I want to use my web-imported data instead to generate a response.

My web-imported data looks correct in my dashboard, but it is providing users with an incorrect answer.

The scraped data from my website is wrong. How can I determine which webpage it's from?

My website content was just updated. Is my previously scraped data updated as well?

How do I determine if my data is useful or not?

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