# Fallback Responses

## Overview

#### What are Fallback Responses?

These are responses triggered when the system fails to match the user's query with a predefined response or lacks the necessary data to generate an appropriate reply.

If we don't have a specific answer, the system will respond with one of two options:

* If the question is vague/unclear or there is no closely related information, we will send back *no\_response.*&#x20;
* If the question is understood and there is closely related information, we will send back a generated response.&#x20;

{% tabs %}
{% tab title="Generated Response with Related Information" %}

<figure><img src="/files/UhZdyDXSdjfyDkyMSwRH" alt="" width="375"><figcaption><p>Generated Response with Related Information</p></figcaption></figure>
{% endtab %}

{% tab title="No\_Response" %}

<figure><img src="/files/DSib8kZbhWJnMBgkDuvb" alt="" width="375"><figcaption><p>No_Response</p></figcaption></figure>
{% endtab %}
{% endtabs %}

## FAQs

<details>

<summary>Can I edit my <em>no_response</em>?</summary>

Yes! This is a prewritten response available to you in the response library. Note that if the system find relevant information,&#x20;

</details>

<details>

<summary>Can I redirect the LLM myself to show other information I feel is more relevant vs. what the system chooses?</summary>

No; however, you can add relevant docs or web imports to your volume to change the behavior.

</details>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.satisfilabs.com/resource-center/ai-agent-engine/manage-your-content/response-types/fallback-responses.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
