How to Install

If you'd like to install this feature, please contact your Account Manager! They will walk you through best practices before submitting a ticket on your behalf.

Maintenance

Administrators can add, edit, or remove items from their concessions list by simply updating the documented data record.

Add a Brand New Item/Add Item Location

Example: Cracker Jacks are now offered at Section 218.

1. Log in to the Satisfi Labs Dashboard.

2. Tap Studio, NLP Manager, Responses

3. Look for an existing documented data response you'd like to add this item to.

   1. For Brand New Items: For example, Cracker Jacks may fall under a response titled 'doc_concessions_c' since all concessions items that start with C are listed there. This helps keep your data organized and easy to find.

   2. For Adding Existing Items to New Locations: Find where the existing item data is currently listed so you can keep your item information together. Use the search bar to search item's name under "Content".

4. Click the Pencil icon to edit.

5. Add in a new chunk(s) of data as shown in the format below:

-----
Item Name: Crazy Crab'z Sandwich (example)
Stand Name: Crazy Crab (example)
Item category: Sandwich (example)
Dietary Restriction: Vegan (example)
Located within Section(s): Section 142 (example)
Image URL: *URL pulled directly from an image in your library or another source
Label: *Use only if you want a button in the response! This would be the button label text. 
URL: *This is required if using a button. This URL is where the user will go if they click the button.
-----

Data Example

Response Example

If the item is offered at multiple locations, you will need to add in a chunk of data for each location. For example:

---

Item Name: Cracker Jacks Stand Name: Walk Thru Brew Item category: Snack Dietary Restriction: Vegan Located within Section(s): Section 316

---

Item Name: Cracker Jacks Stand Name: Wine Bar Item category: Snack Dietary Restriction: Vegan Located within Section(s): Section 218

---

Remove an Item/Adjust Location Availability

Example: Canned Cocktails are not being offered for a particular event at Section 147.

1. Log in to the Satisfi Labs Dashboard.

2. Tap Studio, NLP Manager, Responses

3. Using the search bar, search for the item's name under "Content".

4. Click into the correct documented data record and click the Pencil icon to edit.

   1. To Delete an Item Completely:

      1. Find ALL chunks of data with that item name (note there may be a few, depending on the number of locations previously offered).

      2. Delete the outdated data and hit Save & Publish before testing.

   2. To Adjust Location Availability:

      1. Find the chunk of data with the correct item name and section number(s).

      2. Delete the outdated data and hit Save & Publish before testing.

Delete the data and hit Save & Publish before testing.

Add Enrichments to Documented Data

Administrators have the ability to add images or buttons to specific generated food and beverage responses; however, they are not required. The formatting is as follows:

-----
Item Name: Crazy Crab'z Sandwich (example)
Stand Name: Crazy Crab (example)
Item category: Sandwich (example)
Dietary Restriction: Vegan (example)
Located within Section(s): Section 142 (example)
Image URL: *URL pulled directly from an image in your library or another source
Label: *Use only if you want a button in the response! This would be the button label text. 
URL: *This is required if using a button. This URL is where the user will go if they click the button.
-----

Example Data and Corresponding Response

Add Item Tags

Item tags are very critical in helping group food items into categories (ex. Dippin' Dots classified as 'Ice Cream') or identifying items that are catered towards dietary restrictions. Item tags examples include:

Dietary Restrictions	Item Category
Kosher	Ice Cream
Glueten-Free	Craft/Domestic/Imported Beer
Vegan	Sandwich
Vegetarian	Value Menu
Peanut-Free	Kid-Friendly

To add an item tag, simply edit your existing concession data responses and add tags in individual food/beverage chunks:

FAQS

Can quick replies be added to F&B Finder responses?

Unfortunately, we cannot add quick replies in F&B Finder responses at this time.