Click Here For More Support

Product Support Assistant Submit a Service Request

Click Here For More Support Product Support Assistant Submit a Service Request

📍Get Started
- Welcome
- Our Product
🤖AI Agent Engine
📬Marketing Engine
💬Live Agent Engine
SYSTEM UPDATES & SUPPORT
- Help Center
- Release Notes
  - Archived Product Updates

Powered by GitBook

On this page

Was this helpful?

📬Marketing Engine

Journeys

WhatsApp Journey

WhatsApp Journey Report

Last updated 12 days ago

Was this helpful?

To monitor data from your WhatsApp journey, perform the following steps:

When in your dashboard, click Journeys.
Find the journey you'd like to review and hover over the three dots to the right of the record. Select Report.

Here you can see the fundamental metrics for the WhatsApp journey.

This is the overview of the journey's flow.

The Overview tab gives general information about the journey.

The Recipient Activity tab gives information on the engagement of individual contacts with your journey.

In the WhatsApp tab, you can check data specific to the WhatsApp templates.

In the WhatsApp tab, you can download a report following the instructions below:

Hover over the three dots to the right of the report you'd like to download
Click Report
Once in the new tab, select Download Report
Enter your email and file type and select Download