> For the complete documentation index, see [llms.txt](https://docs.satisfilabs.com/resource-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.satisfilabs.com/resource-center/ai-agent-engine/user-management/adjust-user-type-and-access.md).

# Adjust User Type & Access

{% hint style="warning" %}
A company administrator can execute all the steps below. If you are not an administrator within your company dashboard, contact your internal team for assistance. 
{% endhint %}

## How to Adjust

<div data-full-width="true"><figure><img src="/files/4tYRrLxLyKxHJ17DSyUX" alt=""><figcaption><p>How to Adjust User Types and Account Access</p></figcaption></figure></div>

In the event you need to adjust a system user's account type and/or access, follow the instructions below:

1. While in the Satisfi Labs dashboard, tap on **Settings** -> **Users**
2. Select the user you'd like to adjust
3. To adjust the user type, click the drop-down and select the correct account type
4. To adjust access to Analytics/Publishing, select the corresponding toggles
5. Hit **Save** and **Close** once complete

{% hint style="info" %}
If you'd like to disable user access to the Live Agent Engine, you will need to delete their account. Before deleting their account, ensure that the user does not have any active conversations in the Live Agent Engine and has been toggled offline/removed from their assigned team.&#x20;
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.satisfilabs.com/resource-center/ai-agent-engine/user-management/adjust-user-type-and-access.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.