# Adjust Team Assignments

<div data-full-width="true"><figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2F9GjupZMS0yvdcUraT1YU%2FTeam%20Assignment.gif?alt=media&#x26;token=8ee94078-e9b9-428d-a5f1-09ab6df53acb" alt=""><figcaption><p>Adjust Team Assignments</p></figcaption></figure></div>

Company administrators can add or remove agents from teams in the Satisfi Labs Dashboard using the following instructions:

1. Log in to the Satisfi Labs Dashboard.
2. Click the **Bridge** tab, then **Teams.**
3. Select the team you'd like to adjust in the top left dropdown (if applicable). You can filter to show a team's current agent assignment by clicking on ‘**Show Team Members Only**’.
4. Select/ deselect team members you wish to add/ remove from the selected team.
5. Click on **Apply Changes**.
6. Close the window.

## FAQs

<details>

<summary>Can I create my own team in the Live Agent Engine?</summary>

Yes! However, at this time, we require account administrators to create a request ticket to add or remove an agent team. To submit a ticket, hover over the **Click Here For More Support** button in the top right corner of this page.

</details>

<details>

<summary>How can I add/remove agents to our dashboard?</summary>

For more information on how to add/remove users, please visit this page: [add-remove-a-user](https://docs.satisfilabs.com/resource-center/ai-agent-engine/user-management/add-remove-a-user "mention")

</details>

<details>

<summary>Why can't I find a user on the agent list?</summary>

If you want to add an agent to a team whose name does not appear on the list, ensure their account has the Live Agent Engine enabled. To learn how to enable it, click the page link here: [adjust-user-type-and-access](https://docs.satisfilabs.com/resource-center/ai-agent-engine/user-management/adjust-user-type-and-access "mention")

</details>


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