Last updated
Was this helpful?
Last updated
Was this helpful?
With any formatting need (paragraph breaks, bold, etc.) use #MARKDOWN for the best presentation. To format content, you will need to work in code view. Always review your updates once published to your chat.
If you'd like to adjust the font size in all or a portion of a specific response, apply the following in code view:
Add spacing by using the enter key.
Add the following within a response to center your text:
Limit responses to 3-4 sentences so that the user can easily read the chat's responses.
There is no strict character limit; however, we recommend staying around 300 to eliminate excess scroll for the end user.
Add the following within a response to create a response header:
Add **around the part of the sentence.
Add _ to the beginning of the text and to the end.
Add *** around the part of the sentence.
Ensure your content type is set to "MARKDOWN" and not "TEXT" or "HTML. Add the following formatting to your link [Visit Google](https://google.com)
It is important to include the full link with "https://" unless adding an app deep link.
Within the response copy's code view, you’ll format the contact information as follows:
Within the response copy's code view, you’ll format the contact information as follows:
The response copy must not exceed 600 characters.
A button name cannot be longer than 20 characters.
Facebook will only support up to 3 buttons in a single response.
A quick reply name cannot be longer than 20 characters.
Facebook will only support 10 quick replies in a single response.
