# Web Installation

## How to Install

During onboarding, you should receive your chat script to ensure the popup renders correctly on your website. If you need to locate your chat script post-launch, follow the instructions below:

1. In the dashboard, go to **Studio -> Popups**
2. Once you've identified which popup you need, tap the chat script icon
3. Copy the script by tapping the copy icon

<figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FC8pZJdAJdRnkGRHmCHdy%2FFind%20Your%20Snippet.gif?alt=media&#x26;token=9cbb75cb-462b-4865-a4ef-0a9323eea504" alt=""><figcaption><p>How to Find Your Chat Script Within Your Dashboard</p></figcaption></figure>

**Sample Script:**&#x20;

{% code overflow="wrap" %}

```
<script id='satisfiScript' src='https://chat.satis.fi/popup/embedder?popupId=XXXX'></script>
```

{% endcode %}

Add your script to the end of the \<BODY> section of the website's HTML. If issues arise, the snippet can also be placed within the header."

<figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FMjNTys7wywHfCs7ZEWVX%2Fweb%20install.png?alt=media&#x26;token=6bc357d3-f8dc-45d0-adc6-df35abd128e4" alt=""><figcaption></figcaption></figure>

## Helpful Hints

* A member of your digital team will most likely be the best point of contact to assist with getting this added to your website.&#x20;
* Satisfi Labs does not support custom script adjustments. Please do not make any edits to the provided code.
* The Satisfi Labs snippet is typically supported on GTM (Google Tag Manager).
* Our website's popup has an optimized load time due to its placement on a high-speed Content Delivery Network (CDN) and gzip compression. Although the file size may vary slightly depending on configuration changes, it is typically under 2kb in total size.
