Update Your Password

Update Your Password While Logged Out

To recover a forgotten password, perform the following steps:

1. Go to https://app.factoreal.com/signIn.

2. Click on Forgot Password?

1. Enter your email address.

2. Click Submit.

3. You will receive an email with a link to reset your password using your registered email address.

   1. Make sure to check your spam folder if you don't see the email in your inbox.

4. Click the password reset link in your email.

5. In New password, enter your new password.

6. In Confirm password, re-enter the new password.

7. Click Submit.

Once you click on the submit button you will be redirected to the login page.

Update Your Password While Logged In

To update your own password while logged into the dashboard, perform the following steps:

1. In the top right-hand corner of the dashboard, click your initials and then select Edit Profile.

1. Scroll down past your company information until you see the section named "Other Details". Click the button labeled Change Profile Password.

1. Enter in your old password, along with your new password, and save the changes.