> For the complete documentation index, see [llms.txt](https://docs.satisfilabs.com/resource-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.satisfilabs.com/resource-center/ai-agent-engine/enhance-the-chat-experience/popups/editor-field-definitions.md).

# Editor Field Definitions

Before adding new popups or making edits, you must understand the available fields you can edit. Each popup can be edited in the Popup Editor window as shown in the example below. 

<figure><img src="/files/7bHU5T8rBp4QazvpzATX" alt=""><figcaption><p>Example of the Popup Editor Window</p></figcaption></figure>

<table data-full-width="true"><thead><tr><th>Field</th><th>Description</th><th>Examples</th></tr></thead><tbody><tr><td>Popup Name</td><td>Adjust the popup name</td><td><img src="/files/jorEZJ7wHxRhos7MahcH" alt="" data-size="original"></td></tr><tr><td>Label (Desktop/Mobile)</td><td>If using the traditional chat button, this field determines what the button says. Common examples include: Chat with Us, Chat, Speak to an Agent, Ticket Help, etc. This label may be unique for web vs. app.  </td><td><img src="/files/N12LyP9RlS7MLkxj4meq" alt="" data-size="original"></td></tr><tr><td>Prompt Bubble (Desktop/Mobile)</td><td>Admins can add or edit prompt bubbles for both web and app chat experiences. To learn more about prompt bubbles, review the following article: <a data-mention href="/pages/r7YqOerUcm1pmuNG58B1">/pages/r7YqOerUcm1pmuNG58B1</a></td><td><img src="/files/yVO9qNrlR7B0hmQEWT6a" alt="" data-size="original"></td></tr><tr><td>Prompt After (Desktop/Mobile)</td><td>If you're using a prompt bubble, determine when you want that prompt to appear. For example, this admin wants the prompt to appear after 5 seconds. </td><td><img src="/files/loTlaTq2HGaHWICADDAy" alt="" data-size="original"></td></tr><tr><td>Prompt Interval (Desktop/Mobile)</td><td>If desired, you can prevent the prompt bubble from reappearing to customers for a set period of time. For example, this prompt bubble will not reappear for 24 hours. </td><td><img src="/files/m1yQMW6KuEp3Cg1Ea86h" alt="" data-size="original"></td></tr><tr><td>Auto Open After (Desktop/Mobile)</td><td>Admins can set the chat to automatically open after a determined amount of time. For example, this chat will auto-open five seconds after loading. To learn more about the auto-open feature, review the following article: <a data-mention href="/pages/mAcdP4TGZShM0XrVwHXt">/pages/mAcdP4TGZShM0XrVwHXt</a></td><td><img src="/files/zCBuRDX422l7T176WFO0" alt="" data-size="original"></td></tr><tr><td>Auto-Open Interval (Desktop/Mobile)</td><td>If desired, you can prevent the chat from auto-opening on customers for a set period once it has already opened. For example, this chat will always auto-open since the interval is set at 0. </td><td><img src="/files/33WJWgfzgObOVdkuThED" alt="" data-size="original"></td></tr><tr><td>Hide Popup Button (Desktop/Mobile)</td><td>If you're using your own page elements to launch your chat, you can hide the popup. </td><td><img src="/files/hziTjxLQjQDFfN8QvxWd" alt="" data-size="original"></td></tr><tr><td>Add Image (Desktop/Mobile)</td><td>Verses using the traditional popup bubble, you can use your own image! To learn more, review the following article: <a data-mention href="/pages/bnTk0WtnOgQCKz1vL2PG">/pages/bnTk0WtnOgQCKz1vL2PG</a></td><td><img src="/files/2LqaSeaCiH6rL93Qi3K8" alt="" data-size="original"></td></tr><tr><td>Adjust Custom CSS</td><td>Admins can apply additional custom CSS as needed. </td><td><img src="/files/mUods0HfpADfodIkd2DK" alt="" data-size="original"></td></tr><tr><td>Theme</td><td>Apply your applicable page theme here. To learn more, review the following article: <a data-mention href="/pages/ZFraWuo054W0ndag3Dzh">/pages/ZFraWuo054W0ndag3Dzh</a></td><td><img src="/files/gTD448ZLuQtaM43An29g" alt="" data-size="original"></td></tr><tr><td>Popup Rules</td><td>Apply rules to your popup so it's linked to the correct chat page. To learn more, review the following article: <a data-mention href="/pages/culcaYhT3dmRfHQ52PDo#popup-rules">/pages/culcaYhT3dmRfHQ52PDo#popup-rules</a></td><td><img src="/files/oN4uM4hTVAl6VtaMtgfS" alt="" data-size="original"></td></tr></tbody></table>


---

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