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For the complete documentation index, see llms.txt. This page is also available as Markdown.
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Our Recommendations

An alternative way to connect with guests outside of the traditional icon, especially when directing fans to specific features like F&B Finder, Mobile Ticketing Guides, etc. You can embed your tile directly over standard communication points. Click the link below to learn more:

Chat Tile
Adding tiles to your contact page is a great way to ensure that your customers are able to get in contact with your team.

Promotion on X, Facebook, Instagram, etc.

Engage consumers through an email header or button.

Banner example

Promote the chat in your "Know Before You Go" emails.

Allow end users to access your chat outside of the traditional chat popup button.

Create unique endpoints for key topics (Food & Beverage Finder, Ticket Purchasing, Live Chat) throughout the app experience.

Highlighted in Red are All Possible Chat Entry Points with Unique Welcome Messages

Having a link to a chatbot on your Ticketmaster Account Manager page provides instant, 24/7 customer support.

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