
Overview

Customize the Background
Images & GIFsExamples We Love
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Including a background image in your chat window can enhance the user experience by creating a more visually engaging and personalized interface. Additionally, it may help set the tone of the conversation and better align with your brand aesthetics. You can decide to provide a background image with a design, a logo, a solid color, etc.

Be sure to include the image file and indicate which page(s) you'd like the background image applied. Information on image specs can be found below.
Images & GIFsPlease Note:
If you have multiple chat pages, the image will need to be added to each page!
Background images cannot be applied to the Facebook/SMS channel

Why We Love It: Use your brand colors as your chat background

Why We Love It: Place a sponsor's logo in the background image to include it throughout the user experience. The sponsor's logo will sit outside the conversation and will not be associated with a specific topic unless placed by you. Learn more below!
Sponsor InclusionLast updated
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