
Overview
Including a background image in your chat window can enhance the user experience by creating a more visually engaging and personalized interface. Additionally, it may help set the tone of the conversation and better align with your brand aesthetics. You can decide to provide a background image with a design, a logo, a solid color, etc.

Customize the Background
Be sure to include the image file and indicate which page(s) you'd like the background image applied. Information on image specs can be found below.
Images & GIFsPlease Note:
If you have multiple chat pages, the image will need to be added to each page!
Background images cannot be applied to the Facebook/SMS channel
Examples We Love

Why We Love It: Use your brand colors as your chat background
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