> For the complete documentation index, see [llms.txt](https://docs.satisfilabs.com/resource-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.satisfilabs.com/resource-center/live-agent-engine/agent-overview/logging-in.md).

# Logging In

Better understand how and where to log into Bridge Live Chat!

## How to Log In

<div data-full-width="true"><figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2Fbf6q0oLrEc4PyHkTUz9D%2Fimage.png?alt=media&amp;token=7dadb352-fb5d-4fa5-85ae-d112e9d35283" alt=""><figcaption></figcaption></figure></div>

1. Sign in to the Satisfi Labs dashboard through this link:

{% embed url="<https://dashboard.satis.fi/Users/Login>" %}

2. Choose to sign in using your email and password or using a third-party social login (Microsoft/Google).

{% hint style="warning" %}
If you don't know your login credentials, please reach out to your company administrator. For more information on user management, click the link: [User Management](/resource-center/ai-agent-engine/user-management.md)
{% endhint %}

3. Choose your company (applicable only for parent company users who have access to multiple dashboards).
4. Once you're in the Satisfi Labs dashboard, select the **Live Agent** tab.
5. Before launching the Live Agent Engine, agents can view high-level analytics including:
   * Number of Agents Online Currently and Total Number of Agents
   * Total Number of Escalated Conversations Today
   * Total Number of All Conversations Today
   * Total Number of All Inbound Messages Today (total includes inbound messages sent to both the AI Chat and Agents)

<div data-full-width="true"><figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FXvjTSRpwSwRYzJijrn0c%2Fbridge%20agent%20view.png?alt=media&amp;token=b441c4f3-9395-4870-b386-34fcb7ad90db" alt=""><figcaption><p>Example of Analytics All Bridger Users See Within the Satisfi Labs Dashboard</p></figcaption></figure></div>

5. Select **Launch Live Agent**. This will open the Live Agent Engine dashboard on a new tab.&#x20;