# Update Agent Status

<div data-full-width="true"><figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FoseZVG3S2mUn6fPEwvCC%2Fadjust%20status.gif?alt=media&#x26;token=835f06f2-110e-44b6-87df-f4853273b0e5" alt=""><figcaption><p>Update An Agent's Online Status in the Satisfi Labs Dashboard</p></figcaption></figure></div>

All users with the Live Agent Engine enabled can see how many agents are marked "Online" in real-time within the Satisfi Labs dashboard. Company administrators, however, can manually update any agent's status following the instructions below:

1. Login to the Satisfi Labs Dashboard.
2. Click on the **Bridge** tab.
3. Click on the **Online Status** tab.
4. Find the agent whose status you want to adjust by filtering by team.&#x20;
5. Toggle the online/offline switch next to the agent's name.
6. Close the window.

{% hint style="info" %}
If you need to quickly set all agents offline, go into the "Online Status" tab, and at the bottom of the popup, select the button "Set Agents Offline".
{% endhint %}