> For the complete documentation index, see [llms.txt](https://docs.satisfilabs.com/resource-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.satisfilabs.com/resource-center/live-agent-engine/admin-overview/update-agent-status.md).

# Update Agent Status

<div data-full-width="true"><figure><img src="/files/hvalLiFg1N8UoWjIVn1L" alt=""><figcaption><p>Update An Agent's Online Status in the Satisfi Labs Dashboard</p></figcaption></figure></div>

All users with the Live Agent Engine enabled can see how many agents are marked "Online" in real-time within the Satisfi Labs dashboard. Company administrators, however, can manually update any agent's status following the instructions below:

1. Login to the Satisfi Labs Dashboard.
2. Click on the **Bridge** tab.
3. Click on the **Online Status** tab.
4. Find the agent whose status you want to adjust by filtering by team.&#x20;
5. Toggle the online/offline switch next to the agent's name.
6. Close the window.

{% hint style="info" %}
If you need to quickly set all agents offline, go into the "Online Status" tab, and at the bottom of the popup, select the button "Set Agents Offline".
{% endhint %}


---

# Agent Instructions
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