Select Your SMS/MMS Sender Number

Overview

To send SMS/MMS, you need a number from which the text messages are sent from. As you start setting up the SMS/MMS feature, you will be assigned a default number. You can change that number if needed using the steps below.

Before launching the campaigns, we need to obtain a number. Please provide the following information:

• Registration Type: Specify your company’s business entity (e.g., Government, Private, Public, Non-Profit).

• Country of Registration

• Company Name: Provide the full legal business name (e.g., “Marketing Engine Systems Inc.” instead of “Marketing Engine”).

• Company Registration Number: Found in your business registration documents (e.g., EIN for U.S. companies).

• Company Website

• Industry: Select from the following—Agriculture, Communication, Construction, Education, Energy, Entertainment, Finance, Gambling, Government, Healthcare, Hospitality, Human Resources, Insurance, Legal, Manufacturing, NGO, Politics, Postal, Professional Services, Real Estate, Retail, Technology, or Transportation.

• Address: Include Street, City, State, and Zip/Postal Code.

Request Additional Numbers

NOTE: Administrators and account owners have access to the option to change numbers. Account will be charged if the free allocated long code number is deleted.

If you need to use a new number for sending out your messaging campaigns, you can select the ‘Request Additional Numbers’ option in your dashboard.

Toll Free Number (1-800-XXX-XXXX)

The Toll-Free number addresses a major disadvantage that LongCode poses. The high throughput nature of Toll-Free numbers means you’ll be sending 10-150 MPs which is a day and night difference compared to LongCode. In addition, other advantages include:

• Toll-Free Numbers have reduced filtering restrictions when compared to LongCode. This allows you to send bulk messaging with a high-reliability.

• Toll-Free Numbers can be used for text as well as voice communication for a seamless connection with your users.

• A Toll-Free Number is ideal for person-to-person communication and also for businesses to send alerts/notifications as a one-way communication to its users.

• Setting up a Toll-Free Number is an easy process, similar to the LongCode.

• You can choose a Vanity Toll-Free Number (1-800-BURGER) so that users can associate that number with your business. This helps businesses with brand recognition.

Port an Existing Number

If you happen to have a number that you’ve been using up until this point, you can use that one as well. That’s where you’ll need to select the ‘Port an Existing Number’ option. Please contact our team and we will take you through the process.

For a variety of different reasons, you might want to have different numbers for different types of use cases. The arrangement is divided into 20 batches, with a limit of 20 numbers per batch, totaling 400 numbers. In case you don’t want to use any of the numbers, you can use the ‘Release Number’ option to remove that number.

SMS Prerequisites for India

Please find the prerequisites for integrating SMS for India:

• Principle Entity id from DLT portal

• Sender name

• Type of sender (Promotional, Transactional, Service Explicit, Service Implicit)