Release Notes
View our Satisfi Labs release notes to see what's new in our system. This page will be updated on a regular cadence as we release updates and new features.
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View our Satisfi Labs release notes to see what's new in our system. This page will be updated on a regular cadence as we release updates and new features.
Last updated
Was this helpful?
Overview
• You can now copy and paste input lists into the editor
• Supports multiple lines, making bulk entry faster
Instructions:
Copy a list of inputs from a text file or spreadsheet to the clipboard.
Open a Prewritten or Prewritten Plus Response.
Tap the edit icon to begin editing the response.
Select the Input Training tab.
Tap the paste button that lives on the upper right near the + button.
The system will add the inputs to the response list
Hit Save & Publish
Context Memory Released
Context Memory enhances conversations by retaining recent exchanges, enabling more natural and context-aware responses. The system remembers the last 10 exchanges (20 messages total) to improve continuity and accuracy in follow-up interactions.
Context Memory is supported across all channels using Generative AI and works with multiple languages. However, it does not yet apply to responses trained using the Input Director—though those responses will still be remembered in conversation history. Context Memory is available to all clients on Context LLM.
Markdown Formatting
Markdown formatting is now available in Webchat and In-App Webviews, improving readability for longer responses. This update allows for bold and italic text, bullet points, numbered lists, and inline URLs, creating a more structured and user-friendly chat experience.
Key Notes:
Markdown is not supported on Facebook, SMS, or WhatsApp.
Clients can opt for text-only responses for a uniform experience across channels.
No impact on latency or multilingual support—Markdown works seamlessly across all enabled languages.
