# Contact Engagement Rules

Marketing Engine gives you the opportunity to define rules of engagement for your contacts. There are 4 primary categories of this, which are also among the most common. To configure the rules, perform the following steps:

1. Click *Settings*.
2. Click *Rules Setup*.
3. Click *Engagement Rules*.&#x20;

   <figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FuXOBTPAXZVZZkxyZKJDI%2Fimage.png?alt=media&#x26;token=95de6a2a-c0e8-46a7-b0e7-b33013b78718" alt=""><figcaption></figcaption></figure>
4. Here are the 3 configurable engagement rules:
   1. *Abandoned Cart*
   2. *DND*
   3. Fan Maturity
   4. Factcubes&#x20;

      <figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FsFsU9f61lfGkIQ315G3D%2Fimage.png?alt=media&#x26;token=00f30509-7fe1-4638-a2a9-59c4889e134f" alt=""><figcaption></figcaption></figure>

**Abandoned Cart**

1. Click *Configuration* next to **Abandoned Cart**.
2. Set the number of hours after which a product added to cart without purchase can be considered abandoned.&#x20;

   <figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FvJ1KrDathmwi36YAqKVR%2Fimage.png?alt=media&#x26;token=ab8329e1-03b6-4f4d-9743-cb1cf740a991" alt=""><figcaption></figcaption></figure>

**DND (Do Not Disturb)**

1. Click *Configuration*.
2. Click *Configure* in the *Email* card.
3. Select the contact list/ audience segment/ individual contact that you want to put in the Email DND list.&#x20;

   <figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FGjjQoFxqtuhW8HSbfruB%2Fimage.png?alt=media&#x26;token=e0475642-0074-49af-bf39-eba80b65dbf7" alt=""><figcaption></figcaption></figure>
4. Click *Save*.
5. Click *Configure* in the SMS card.
6. Select the contact list/ audience segment/ individual contact that you want to put in the SMS DND list.&#x20;

   <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc8XNGF5EE1DxLtHaHftlwy4N4UcOLD1fVnINU7c6mPBBSCbZOP_5m1yQAXn6VTBFggXeHBnLVk0z4OulHO7co9eNzkX75trNBZfvnB0VOgrhh63naIo7g4Ityq2IK2hMgwBP6k3A?key=lYIuAOJZuDXXpIk3m9tRjyA5" alt=""><figcaption></figcaption></figure>
7. Click *Save*.

You can configure the Engagement Rules to your requirement from here going forward.
