# Contact Engagement Rules

Marketing Engine gives you the opportunity to define rules of engagement for your contacts. There are 4 primary categories of this, which are also among the most common. To configure the rules, perform the following steps:

1. Click *Settings*.
2. Click *Rules Setup*.
3. Click *Engagement Rules*.&#x20;

   <figure><img src="/files/czpuvLbgoOdfrHia6mKj" alt=""><figcaption></figcaption></figure>
4. Here are the 3 configurable engagement rules:
   1. *Abandoned Cart*
   2. *DND*
   3. Fan Maturity
   4. Factcubes&#x20;

      <figure><img src="/files/HmkaF6hC3Uj19irizrv4" alt=""><figcaption></figcaption></figure>

**Abandoned Cart**

1. Click *Configuration* next to **Abandoned Cart**.
2. Set the number of hours after which a product added to cart without purchase can be considered abandoned.&#x20;

   <figure><img src="/files/TXo3ZUCvFEyHqTWsQ3zo" alt=""><figcaption></figcaption></figure>

**DND (Do Not Disturb)**

1. Click *Configuration*.
2. Click *Configure* in the *Email* card.
3. Select the contact list/ audience segment/ individual contact that you want to put in the Email DND list.&#x20;

   <figure><img src="/files/IQnibnLshkQwoZm1BN5L" alt=""><figcaption></figcaption></figure>
4. Click *Save*.
5. Click *Configure* in the SMS card.
6. Select the contact list/ audience segment/ individual contact that you want to put in the SMS DND list.&#x20;

   <figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc8XNGF5EE1DxLtHaHftlwy4N4UcOLD1fVnINU7c6mPBBSCbZOP_5m1yQAXn6VTBFggXeHBnLVk0z4OulHO7co9eNzkX75trNBZfvnB0VOgrhh63naIo7g4Ityq2IK2hMgwBP6k3A?key=lYIuAOJZuDXXpIk3m9tRjyA5" alt=""><figcaption></figcaption></figure>
7. Click *Save*.

You can configure the Engagement Rules to your requirement from here going forward.


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