> For the complete documentation index, see [llms.txt](https://docs.satisfilabs.com/resource-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.satisfilabs.com/resource-center/marketing-engine/segments/contact-engagement-rules.md).
# Contact Engagement Rules
Marketing Engine gives you the opportunity to define rules of engagement for your contacts. There are 4 primary categories of this, which are also among the most common. To configure the rules, perform the following steps:
1. Click *Settings*.
2. Click *Rules Setup*.
3. Click *Engagement Rules*.
4. Here are the 3 configurable engagement rules:
1. *Abandoned Cart*
2. *DND*
3. Fan Maturity
4. Factcubes
**Abandoned Cart**
1. Click *Configuration* next to **Abandoned Cart**.
2. Set the number of hours after which a product added to cart without purchase can be considered abandoned.
**DND (Do Not Disturb)**
1. Click *Configuration*.
2. Click *Configure* in the *Email* card.
3. Select the contact list/ audience segment/ individual contact that you want to put in the Email DND list.
4. Click *Save*.
5. Click *Configure* in the SMS card.
6. Select the contact list/ audience segment/ individual contact that you want to put in the SMS DND list.
7. Click *Save*.
You can configure the Engagement Rules to your requirement from here going forward.
