Mobile Ticketing Guide

Overview

Mobile Ticketing Guide is the guide that simplifies the mobile ticketing experience by providing users with an intuitive, step-by-step guide for managing their digital tickets. This user-friendly guide walks fans through essential processes including accessing their tickets, verifying their account, forwarding tickets to friends or family, and recalling previously forwarded tickets.

Benefits

Provides staff-free guidance for accessing digital tickets.

Reduces confusion and ensures a smooth entry process for event attendee.

Saves staff hours and reduces call volume for ticketing and guest service staff.

Feature Functionality

• Integrated with Ticketmaster, AXS, and Tickets.com

• Unique dashboard report

• Fixed button-based conversation flow

• Available in web and app

How to Install?

Reach out to your Account Manager to learn more about Mobile Ticketing Guide.