Connect Your Email Domain with the Marketing Engine

Overview

Before you can start sending marketing email campaigns with the Marketing Engine, you need to connect your own email domain (e.g., [e-mail]) to the platform. This connection allows the Marketing Engine to send emails on your behalf by setting up an email-sending domain.

Connecting your email domain is crucial for improving email deliverability, ensuring your emails reach inboxes instead of spam folders, and adding credibility to your messages.

To successfully connect your domain to the Marketing Engine, you'll need to add specific DNS records to your domain's settings. This requires logging into your DNS provider account, and you may need assistance from your IT team.

This guide provides step-by-step instructions for setting up your domain with the following DNS providers:

• Go Daddy

• Cloudflare

• cPanel

• InMototion Hosting

Steps:

1. Click Settings.

2. Click Email.

   
3. Click Add A New Domain.

   

4. Enter your domain name, for example myflowershop.com

5. Click Save Domain.

6. Once you saved your domain, you will see two DKIM and one Cname entry as follows.

   

   

Go Daddy

If your DNS is GoDaddy, perform the following steps or seek help from your IT team:

1. Log in to GoDaddy

Navigate to godaddy.com, enter your credentials to log in to its dashboard.

2. Locate your domain

Under GoDaddy's "My Products", find your domain you want to add the DKIM record to, then click the DNS button, like this:

3. Create the record entry

Now you are on the DNS Management page, click the Add button in the Records section. Now you will see a form where you can enter the settings for your DKIM record, as shown below:

Make sure the record type is CNAME, Host is set to s1._domainkey where s1 is the DKIM selector, and Points to is set to the CNAME record generated above. Click the Save button.

Cloudflare

1. Log in to CloudFlare

Navigate to cloudflare.com, enter your credentials to log in to its dashboard.

2. Locate your domain

On the CloudFlare dashboard's home page, find your domain you want to add the DKIM record to, then click it, as highlighted below:

3. Manage DNS

Click the DNS button, as shown below:

Now you will see the DNS section, where you can create a DKIM record for your domain.

4. Create the record entry

Enter the settings for your DKIM record, as shown below:

Make sure the record type is CNAME, name is set to s1._domainkey where s1 is the DKIM selector, and target is set to the CNAME record generated above. Click the Save button. Now you have added the record!

cPanel

1. Log in to your hosting account with your particular provider

2. Navigate to the DOMAINS section in cPanel, and locate the Zone Editor.

3. Locate your domain, and click the MANAGE button. A new page will appear.

4. Click the Add Record button, and within the Type drop-down, choose CNAME.

5. Fill in the remaining form fields with the following values:

   • Name will be the Host value that can be located in the generated cname records on Factoreal UI or will be shared by Factoreal Support

   • TTL can be left as-is or set to a default of 1200.

   • Type will be CNAME

   • The Record value is the unique CNAME string provided by the Marketing Engine.

1. Click Add Record to save the changes.

2. Add all the records as shared by the Marketing Engine

InMototion Hosting

Please check these links: -

https://www.inmotionhosting.com/support/edu/cpanel/change-dns-records-to-use-3rd-party-services/

https://www.inmotionhosting.com/support/email/spf-records-domain-keys-combating-spam/

Once you have whitelisted your email domain, refer the article to Add Email Sender Addresses to Launch Campaigns.