# Journey Examples ## Welcome Series for New Subscribers 📌 Objective: Build a strong first impression and engage new subscribers.\ Steps: * Trigger: When a user signs up * Step 1: Send a welcome email with exclusive content * Step 2: After 2 days, send a follow-up email introducing key features or products * Step 3: If no engagement, send a WhatsApp reminder with a call-to-action or send an SMS reminder. ✅ Best Practice: Personalize the message with the subscriber’s name and offer incentives to boost engagement. ## Birthday or Anniversary Journey 🎉 📌 Objective: Make customers feel special and encourage engagement.\ Example: * Trigger: Customer's birthday or account anniversary * Step 1: Send a "Happy Birthday" email with a special discount * Step 2: If the user doesn’t use the discount in 3 days, send a reminder SMS * Step 3: After a week, send a final email with an exclusive "Last chance" offer ✅ Best Practice: Personalize the message with the customer’s name and make the offer time-sensitive to create urgency. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.satisfilabs.com/resource-center/marketing-engine/journeys/best-practices/journey-examples.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.