FLASH Parking / ParkWhiz

Overview

Our integration with ParkWhiz enables guests to seamlessly discover and reserve parking directly within the chat experience. By embedding ParkWhiz’s widget, users can search by event, check parking availability, compare options, and complete secure parking reservations without leaving the conversation. This integration not only simplifies the pre-event journey but also drives incremental parking revenue for clients through a seamless, in-chat transaction flow.

About ParkWhiz

ParkWhiz, part of the FLASH Parking platform, is a leading digital parking marketplace that allows users to find, reserve, and pay for parking in advance.

Benefits

Capabilities

• Embedded ParkWhiz widget within the chat flow for real-time parking search and reservations.

• Access to a wide network of parking options, including search by map view or list view.

• Seamless checkout experience with clear pricing and instant confirmation.

• Available in English language.

Best Practices

To maximize parking revenue and adoption, parking links should be placed strategically throughout the chat journey:

Welcome Message / Greeting

No-Response Message

Parking Guide / Topics

Suggest parking options early when users begin their conversation.

Offer parking as a helpful next step if users get a no match response.

Enrich generative or prewritten parking responses such as your Parking Guide, general parking info, and venue directions with buttons leading to ParkWhiz i-framed page.

Upsell Moments

Specific Big Events

Surface parking alongside ticket purchase info to capture incremental sales.

Surface parking info for high-attendance events.

Implementation

Our support and implementation team will add a call-to-action button that links to the ParkWhiz i-framed parking purchase widget, following best practices. Below is an example of the type of link ParkWhiz will provide to Satisfi Labs:

https://widget.arrive.com/index.html?ui-components=event-list,map,location-list,checkout,purchase-confirmation&affiliate-code=pa-0000&destination-venue-id=000000&seller-id=0000&utm-term=YOUR_WIDGET_ID

To set up this feature, submit a ticket by clicking the "?" icon in the top right of your Satisfi Labs dashboard or the top right corner of the Resource Center. Once in the Product Support chat, ask to "submit a ticket".