Our Recommendations

Chat Tile

An alternative way to connect with guests outside of the traditional icon, especially when directing fans to specific features like F&B Finder, Mobile Ticketing Guides, etc. You can embed your tile directly over standard communication points. Click the link below to learn more:

Chat Tile

Example

Adding tiles to your contact page is a great way to ensure that your customers are able to get in contact with your team.

Social Feeds

Promotion on X, Facebook, Instagram, etc.

Example

Emails Banners/Buttons

Engage consumers through an email header or button.

Examples

Banner example

"Know Before You Go" Emails

Promote the chat in your "Know Before You Go" emails.

Examples

Clickable Website Chat Links

Allow end users to access your chat outside of the traditional chat popup button.

Examples

App Placement

Create unique endpoints for key topics (Food & Beverage Finder, Ticket Purchasing, Live Chat) throughout the app experience.

Examples

Highlighted in Red are All Possible Chat Entry Points with Unique Welcome Messages

Acount Manager (Ticketmaster)

Having a link to a chatbot on your Ticketmaster Account Manager page provides instant, 24/7 customer support.

Example