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Step 1

Receive your unique offer code from FEVO.

Offer Code example: AA-12345ABC

Step 2

Adjust our templated URL to include the offer code above:

  • Templated URL: https://prod-satisfilabs-resources-gcs.satis.fi/ClientAssets/html/fevo/fevo_widget.html?fevo_offer_code=OfferCode&ref=Satisfi

  • URL Once Adjusted: https-iframe://prod-satisfilabs-resources-gcs.satis.fi/ClientAssets/html/fevo/fevo_widget.html?fevo_offer_code=AA-12345ABC&ref=Satisfi

Step 3

With your unique new URL, navigate to the Satisfi Labs account dashboard on the left side to the Studio > NLP Manager > Responses. Add the FEVO offer as a button to an existing response and/or create a new response utilizing the Input Director to specifically promote the offer.

  • Option 1) Existing Response - Add an additional button to promote a FEVO Offer(s)

  • Option 2) Create a new response for the FEVO offer by utilizing Input Director

When using Input Director to create a new response for purchasing tickets through FEVO, we suggest adding training for very specific offer names, to ensure a seamless integration with our platform.

Examples:

  • How can I buy tickets for a Star Wars night?

  • Casamigos Club offer

When adding and selecting the URL (iFrame) button dropdown option in order to successfully iframe the FEVO offer in-chat. This button selection applies to both options above.

When adding a button to promote a FEVO offer, choose a clear, aligned call-to-action to make the offer obvious and engaging for the user.

Examples:

  • Buy Tickets

  • Get Your Seats

  • Reserve Now

Step 4

Once the FEVO offer is added via a button, save and publish the response for the offer to be promoted to the existing response or newly created response.

Step 5

Test your FEVO offer in-chat by going to your website and typing in the trained inputs for the response to make sure it is a successful embedded experience.

Step 6

When your FEVO offer passes (i.e. if it is a promotion and/or group offering aligned with a specific date), remove the button across all instances.

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