Last updated
Last updated
The Consent Form is a feature designed to enhance the user experience by prompting explicit "I Accept" consent to Satisfi's and/or the client's terms of service before initiating a conversation with AI Chat. A user's consent can be saved for the amount of time that you choose (e.g., 1 day, 30 days, etc.) to minimize redundant popups that may cause friction in chat.
See how the LA Clippers uses this feature by clicking HERE.
A user opens AI Chat and types their question.
Once the user selects [enter] or presses the send button to submit their question, the consent form appears, prompting the user to click "I Accept" before their question is sent.
After clicking "I Accept" - the user's typed question will automatically submit, and the AI Chat conversation will begin.
Users can access the full terms of services and privacy policies before starting a conversation with AI Chat.
Clients have the option to submit their custom consent language, including terms of service and privacy policies, or may request to utilize standard language provided by Satisfi Labs.
By default, user consent is stored and saved for 24 hours. If a user returns to chat or starts a new conversation after 24 hours, they will be prompted to provide consent again.
The Consent Form is supported on the Web and InApp.
You're communicating with a digital assistant. We may monitor or retain this chat to help improve and personalize our services. For more information, see our privacy policy and terms of service.
By chatting with the virtual assistant, I accept the terms and conditions and privacy policy.
If you are interested in setting up this feature, use the request portal HERE, and our Implementation team will connect with you and install the feature.
Enhanced Security Measures
The Consent Form establishes a crucial layer of security by ensuring that users explicitly agree to the terms of service and privacy policies before engaging with AI Chat.
Legal Compliance
The feature assists in adhering to legal and regulatory requirements by obtaining explicit consent from users before engaging in conversations, aligning with privacy standards and regulations.
Data Privacy Assurance
You can assure users that their data is handled responsibly, contributing to a positive brand perception.
