Overview

Including a background image in your chat window can enhance the user experience by creating a more visually engaging and personalized interface. Additionally, it may help set the tone of the conversation and better align with your brand aesthetics. You can decide to provide a background image with a design, a logo, a solid color, etc.

Example of a Unique Chat Background (Purple)

Customize the Background

Be sure to include the image file and indicate which page(s) you'd like the background image applied. Information on image specs can be found below.

Images & GIFs

Please Note:

• If you have multiple chat pages, the image will need to be added to each page!

• Background images cannot be applied to the Facebook/SMS channel

Examples We Love

Brand Colors

Why We Love It: Use your brand colors as your chat background

Sponsor Placement

Why We Love It: Place a sponsor's logo in the background image to include it throughout the user experience. The sponsor's logo will sit outside the conversation and will not be associated with a specific topic unless placed by you. Learn more below!

Sponsor Inclusion