🎉Satisfi Labs Has Acquired Factoreal

Overview

The acquisition will accelerate Satisfi Labs’ vision of building a comprehensive Conversational Experience Platform that brings together inbound and outbound conversational messaging that focuses on the future of customer engagement, enhanced by conversational AI technology. Factoreal brings technical expertise in outbound marketing automation, data integrations, and front-end development. With Factoreal’s integration expertise, Satisfi Labs will build a comprehensive partner ecosystem to connect AI agents more easily to 3rd-party systems.

What is Factoreal?

Factoreal is an omnichannel marketing automation platform focused on simplifying the martech experience across sports and entertainment. Factoreal aims to make customer journey automation simple, efficient, and affordable.

What Does This Mean For the Future?

Our team at Satisfi Labs is focused on advancing AI-powered chat experiences with intuitive interactions for businesses and consumers. Factoreal's API-first integration network with brands like Shopify, SeatGeek, and Ticketmaster, will enhance our connected customer ecosystem.

In addition, the unifying of our platforms introduces a new way of managing customer-to-brand engagement through chat experiences, which we call Conversational Journey Management.

Key Offerings

Email Marketing

Flexibility to create standalone email campaigns or integrate them into automated trigger-based journeys.

SMS Outbound Campaigns

Reach your audience instantly with personalized SMS campaigns that cut through the noise and drive action.

WhatsApp Outbound Campaigns

Engage your customers on the platform they love with targeted WhatsApp campaigns that foster meaningful connections.

Customer Journey Management

Orchestrate seamless, omnichannel customer experiences with a powerful platform that maps and optimizes every touchpoint.

Social Media Management

Unify your social presence in LinkedIn, Facebook, and X, amplify your brand voice, and ignite conversations with the integrated social media management solution.

Audience Segmentation

Group users based on behavior, transactions, demography, persona and drive hyper-personalized engagement and increased conversions.

Interested in Learning More about Factoreal?

Reach out to your Account Manager to be put in touch with the newest members of our team!