Overview
Every time you add new imported data, we always recommend that you review results from our scraping tool within the response library. This is to ensure that:
The formatting of the content is readable by the LLM
The irrelevant page content isn't being scraped (ex. cookie policy, headers/footers, etc.)
Data is grouped and labeled correctly with a topic header
If you neglect any QA process of checking your data or testing it in your chat, you risk your chat providing users with wrong information.
Troubleshooting Scraped Data Scenarios
My chat is firing a prewritten response, but I want to use my web-imported data instead to generate a response.
My web-imported data looks correct in my dashboard, but it is providing users with an incorrect answer.
The scraped data from my website is wrong. How can I determine which webpage it's from?
My website content was just updated. Is my previously scraped data updated as well?
How do I determine if my data is useful or not?
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