Overview

The Ticket Commerce feature enables users to seamlessly purchase single game/event tickets directly within the chat interface. This feature not only enhances the user chat experience but also opens up a new revenue channel for businesses. In-Chat Ticket Commerce maximizes ticket exposure and boosts overall sales by facilitating direct ticket purchases and capturing valuable buyer data. Ticket Providers we work with include:

• Ticketmaster

• Tickets.com

• Ingresso

• Telecharge

Feature Benefits

New Revenue Stream

Enable direct ticket purchases within the chat interface, increasing ticket sales and revenue.

Upsell Opportunities

Provide customers with a convenient, conversational, and visually appealing way to purchase premium tickets with the help of UX design, improving satisfaction and engagement.

Real-Time Data

Pull ticket data in real-time, ensuring users have access to the latest event information and ticket availability.

Personalized Purchase Experience

Allow users to choose the date, budget, and number of tickets, tailoring the purchase process to their preferences.

Feature Functionality

• Integration with Ticketmaster, Ingresso, Tickets.com, and Telecharge.

• Data is pulled in real time.

• Assists with purchasing single-game tickets or event tickets directly in chat.

• Gives users the ability to choose tickets by date, upcoming events, opponents, price range, and the number of tickets needed.