Last updated
Last updated
A company administrator can execute all the steps below. If you are not an administrator within your company dashboard, contact your internal team for assistance.
In the event you need to adjust a system user's account type and/or access, follow the instructions below:
While in the Satisfi Labs dashboard, tap on Settings -> Users
Select the user you'd like to adjust
To adjust the user type, click the drop-down and select the correct account type
To adjust access to Analytics/Publishing, select the corresponding toggles
Hit Save and Close once complete
If you'd like to disable Bridge access for a user, you will need to delete their account. Before deleting their account, ensure that the user does not have any active conversations in Bridge and has been toggled offline/removed from their assigned team.