Overview
On-site promotion of your chat increases awareness of this tool and helps boost your traffic. We recommend fans access your virtual assistant on-site via QR codes and/or SMS. This allows end users to engage with your chat during their experience and be prompted to chat about content relevant to their location.
Our Recommendations
Include QR codes linking out the chat on guest-facing digital display boards.
Traditional signage throughout your facility helps fans connect to your chat via a QR code.
Help reduce the line at your help desks and encourage self-service through the chat, launched directly from a QR code.
Promote your chat during the event directly on your in-stadium video board.
Assist guests who have questions about purchasing tickets and/or general pre-entry FAQs
QR codes linking unique chat page URLs not only help users access the chat while onsite but also help you better understand what users are asking while visiting.
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