Overview

What are Generated Responses?

Responses created by the LLM model using your website, feeds, or documented source data.

What Should I Know About Generated Responses?

• Since responses are generated, you no longer need to craft text responses yourself; however, you will need to ensure that provided data remains up-to-date and relevant

• Each response is pre-moderated on offensive language or hallucinations

• To add enrichments (buttons, quick replies, images/videos) to specific generated responses, you can create a Service Ticket HERE or by selecting the Click Here For More Support button in the top right corner of this page. Enrichments cannot be added directly to documented or web-scraped data that creates generated responses

Create/Update Generated Responses

To learn more about creating/updating generated responses, click one of the cards below to get started!

Web-Scraped Data

Data pulled from your website through our web-scraping tool to generate responses

Documented Data

Data pulled from uploaded documents in the dashboard to generate responses

Update Unfavorable Generated Responses

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