Overview

What are Fallback Responses?

These are responses triggered when the system fails to match the user's query with a predefined response or lacks the necessary data to generate an appropriate reply.

If we don't have a specific answer, the system will respond with one of two options:

• If the question is vague/unclear or there is no closely related information, we will send back no_response.

• If the question is understood and there is closely related information, we will send back a generated response.

Generated Response with Related Information

Generated Response with Related Information

No_Response

No_Response

FAQs

Can I edit my no_response?

Yes! This is a prewritten response available to you in the response library. Note that if the system find relevant information,

Can I redirect the LLM myself to show other information I feel is more relevant vs. what the system chooses?

No; however, you can add relevant docs or web imports to your volume to change the behavior.