# Response Carousels

## Overview

Carousels let your AI Agent display multiple related options in a single, scrollable view. Each card includes an image, title, description, and buttons, allowing users to browse and act quickly, without leaving the conversation.

They’re ideal for showing events, product lists, or location options directly in chat, creating a smooth and engaging way for guests to find what they need.

{% embed url="<https://drive.google.com/file/d/1oYGTfL_Ae1zc_kaFwj6Hg-iOIjZku8-Q/view?usp=sharing>" %}

## Benefits

Carousels make your chat experience more visual, interactive, and conversion-focused. Instead of long text lists, guests get easy-to-browse choices that highlight key actions.

<table data-view="cards"><thead><tr><th></th></tr></thead><tbody><tr><td><p><strong>Faster discovery</strong></p><p></p><p>Guests view multiple options at once</p></td></tr><tr><td><p><strong>Higher engagement</strong></p><p></p><p>Swipeable cards invite exploration</p></td></tr><tr><td><p><strong>Clear next steps</strong></p><p></p><p>Buttons guide users to purchases or bookings</p></td></tr></tbody></table>

## Capabilities

* Works in bubble, card, or modal formats.
* Supports images, titles, descriptions, and up to 3 buttons per card.
* Optional fixed quick replies for the full carousel.
* Configurable fonts, colors, and tags for consistent branding.
* Optimized for web and mobile chat experiences.

## Use Cases & Examples

* **Tickets:** Show a variety of ticket options with details and links to purchase.&#x20;

{% embed url="<https://drive.google.com/file/d/15QPD20kiDBxk67qKSGe8dS7UMYzbS1xR/view?usp=sharing>" %}

* **Events & Games:** Show upcoming matchups with date, time, and a “Buy Tickets” button.
* **Gift Guides:** Highlight featured products with images, prices, and purchase links.
* **Dining or Venue Options:** Display restaurant names, descriptions, and maps.
* **Parking & Transportation:** Display parking options, shuttle schedules, or rideshare pickup zones, improving guest wayfinding before events.
* **Premium Experiences:** Display premium seating, suite rentals, or VIP upgrades with pricing and availability. Encourage upsells during key sales moments.

<figure><img src="https://167344003-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsxN9AGLZMIc5C8dx3zU7%2Fuploads%2FYwIKn8rKAbnOJyaS7S2d%2Fimage.png?alt=media&#x26;token=654a6ecd-2e2b-42f5-a714-abf69965d6c0" alt="" width="188"><figcaption></figcaption></figure>

## Best Practices

* Keep 3–5 cards to avoid scroll fatigue.
* Maintain a consistent look across cards.
* It's best to include one clear CTA per card.
* Ensure the chat flow continues smoothly after each selection.

#### Implementation & Next Steps

Contact your Account Manager to enable the response carousel feature.

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