Multi-Factor Authentication (MFA) Now Required for All Users
To enhance the security of all user accounts, we've implemented a mandatory Multi-Factor Authentication (MFA) system. Regardless of whether you sign in using email/password or a social login, you will now be prompted to verify your identity using a one-time code from an authenticator app. This new process replaces the older email-based verification method.
MFA setup is required for all users on first login. If you’re unsure how to proceed, follow the step-by-step instructions below.
What’s the First Step?
Start by following these steps:
1. Navigate to https://dashboard.satis.fi/ and log in using your username and password.
During the initial setup, you will need to scan the QR code using your preferred authenticator app (ex. Authy, Duo, Google Authenticator etc.) or the built-in iOS passwords app.
If you don’t already have one, download Google Authenticator from below:
Once the app is downloaded, open the app and click (+) in the bottom right corner. Scan the QR code to add Satisfi Labs to your list of accounts.
Then it will prompt you to enter the 6-digit code as shown below.
You will get the code in the authenticator app(ex. Authy, Duo, google authenticator etc.), which you scanned during your first time of your login. The code will not come via normal SMS or email. The 6-digit code will only be available in the authenticator app. Note: By default, users will need to verify once every 30 days.
If you missed scanning the QR code during your first login and the system now only prompts you for a 6-digit code (without showing the QR code again), don’t worry. Please reach out to us at [email protected], and we’ll reset your MFA so you can restart the setup process.
Enable MFA Setup in Desktop
Download the plugin below from the browser Webstore
From the MFA enrollment screen, take a screenshot of the QR code and upload OR enter the key as mentioned in the screenshot
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