Response Editor is a graphical interface where you can edit your responses any time in a user-friendly format. It contains special sections to easily update the text, buttons, quick replies and images. The updates are applied right away.
Important: The new response editing interface is available to our clients who switched to NLP Manager. We are working hard to switch all our existing clients to this version by the end of Q1. If you are on NLC Manager, only the Code view response editor will be available now. Please go to this section to read instructions on using the Code view self-publishing tool.
Before this update, clients were limited to writing responses in a free text or our proprietary shorthand format. Users had to manually apply all the rules to add buttons, quick replies, and images.
To access the new response editor form, please go to Satisfi dashboard, then click on Studio → NLP Manager → Responses.
There are four things that you can change:
Please click on the section you need to change and read our detailed description.
If you wish to use the old version of the response editor, please click on Code View (see a screenshot). The next time you access the response editor, it will automatically open the selected window. You can always switch back to Form View to open a New Response Editor.