In the Satisfi Labs dashboard, go to Studio -> NLP Manager -> Responses
Open up your desired response and click the pencil icon.
Adjust the response text including any relevant buttons, quick replies, or rich media if applicable.
Select the toggle labeled Input Training and add/edit your Input samples.
For Accounts That Have Not Started the Upgrade Process
You will not see the toggle labeled Input Training and cannot add/edit Input samples. To learn more about the upgrade process, click the link here: Upgrade to Context LLM
Press Save & Publish and test any new sample inputs. Note that all existing training will continue to work for the Prewritten Response.
Are you struggling to find the prewritten response you want to update? Check for the following:
Toggle the Response Library search bar to "All" and search topic keywords
Toggle the Response Library search bar to "Response Name" and search topic keywords
Toggle the Response Library search bar to "Content" and search topic keywords
Check your filters to ensure that you are in the correct volume and channel
Filter the content group to see only "Prewrittens"
Toggle the Response Library search bar to "Live Content" and search keywords
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