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Help your guests directly from your phone by downloading the Bridge Mobile App!

Download the App

Key Differences

Action
Mobile App
Desktop

Add/edit end-user contact fields

Edit agent profile settings

Set your online status

Enable email/push/audio notifications

Intercept/reassign conversations

Reply and resolve conversations

Update priorities/add labels

Add attachments/emojis

Use canned responses

Add/remove participants

View page/route type

Use macros

View previous conversations

Export transcripts

App Layout

Example of the Bridge Mobile App's Conversations Tab

In the Conversations tab, agents can view, respond, and resolve conversations.

FAQs

How do I login to the mobile app?

Your login credentials for the mobile app are identical to your desktop credentials.

Can I share app feedback?

We welcome your feedback as we work to improve the App. Use the direct link to report an issue.

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