Convert Ticket Discovery

Overview

A complete in-chat purchase experience where guests can search, select, and purchase single-game / tour tickets without leaving the conversation. This campaign is layered on top of either Assist Ticket Discovery campaign. Drives directly attributed revenue.

Benefits

Drive measurable revenue through in-chat transactions

Enable end-to-end sales within a single conversation

Eliminate drop-off by removing redirects from the journey

Integrations

• Telecharge

• Ticketmaster

• Tickets.com

• Ventrata

• Payment processors (Spreedly, Braintree)

Campaign Functionality

• Time-sensitive ticket data is pulled in real time.

• Assists with purchasing single-game tickets or tour / event tickets directly in chat.

• Users can type in free-text ticket questions by date, upcoming events, price range, and the number of tickets needed.

What Success Looks Like

This campaign directly supports the following Key Result:

• Ticket Purchase Conversion: No.of users who purchased a ticket divided by total number of users who showed ticket purchase intent

How to Install the Campaign

If you'd like to install this campaign, please contact your Account Manager!

This campaign works best with the Assist Ticket Discovery Enhanced campaign, unlocking the deep, context-aware responses leading to confident in-chat purchases.