> For the complete documentation index, see [llms.txt](https://docs.satisfilabs.com/resource-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.satisfilabs.com/resource-center/ai-agent-engine/agent-performance-console/agent-campaigns/ticketing-agent/assist-ticket-discovery.md).

# Assist Ticket Discovery

## Overview

A foundational experience that helps fans, guests or visitors explore available tickets and offers with ease.

<figure><img src="/files/KD0AVnmhoIZDJKVAcb54" alt=""><figcaption></figcaption></figure>

### Benefits

<table data-view="cards"><thead><tr><th></th></tr></thead><tbody><tr><td><p></p><p>Guide fans or visitors with 24/7 support like a digital ticket rep</p></td></tr><tr><td>Reduce friction between browsing and purchase decisions</td></tr><tr><td>Increase qualified conversions with actionable CTAs in every interaction</td></tr></tbody></table>

### Data Sources & Integrations Available

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Sports / Venues</strong></td><td><p>Integrations:</p><ul><li>AXS (without Promo information)</li><li>NBA (without Opponent Roster)</li><li>NHL (without Opponent Roster)</li><li>Ticketmaster</li></ul><p>Other Data sources:</p><ul><li>Web scrapes</li><li>Prewritten responses</li></ul></td></tr><tr><td><strong>Tourism</strong></td><td><p>Data sources:<br></p><ul><li>Web scrapes</li><li>Prewritten responses</li></ul></td></tr></tbody></table>

#### What Success Looks Like <a href="#what-success-looks-like" id="what-success-looks-like"></a>

This campaign directly supports the following Key Result:

* **Ticket Interest Conversion:** No.of users who clicked the Ticket purchase link divided by total No.of users who had shown ticket purchase intent

#### How to Test the Campaign <a href="#how-to-test-the-campaign" id="how-to-test-the-campaign"></a>

Before launch, or any time you want to QA the Agent, try these sample questions in the Agent chat:

1. **"How do I purchase season tickets for next season?"**
2. **"Can I get a private VIP tour?"**
3. **"I want to buy tickets for a family of 3"**

#### How to Install the Campaign <a href="#how-to-install" id="how-to-install"></a>

If you'd like to install this campaign, please contact your Account Manager! They will walk you through best practices before installing the Ticketing Agent.