# Assist Ticket Discovery

## Overview

A foundational experience that helps fans, guests or visitors explore available tickets and offers with ease.

<figure><img src="/files/KD0AVnmhoIZDJKVAcb54" alt=""><figcaption></figcaption></figure>

### Benefits

<table data-view="cards"><thead><tr><th></th></tr></thead><tbody><tr><td><p></p><p>Guide fans or visitors with 24/7 support like a digital ticket rep</p></td></tr><tr><td>Reduce friction between browsing and purchase decisions</td></tr><tr><td>Increase qualified conversions with actionable CTAs in every interaction</td></tr></tbody></table>

### Data Sources & Integrations Available

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>Sports / Venues</strong></td><td><p>Integrations:</p><ul><li>AXS (without Promo information)</li><li>NBA (without Opponent Roster)</li><li>NHL (without Opponent Roster)</li><li>Ticketmaster</li></ul><p>Other Data sources:</p><ul><li>Web scrapes</li><li>Prewritten responses</li></ul></td></tr><tr><td><strong>Tourism</strong></td><td><p>Data sources:<br></p><ul><li>Web scrapes</li><li>Prewritten responses</li></ul></td></tr></tbody></table>

#### What Success Looks Like <a href="#what-success-looks-like" id="what-success-looks-like"></a>

This campaign directly supports the following Key Result:

* **Ticket Interest Conversion:** No.of users who clicked the Ticket purchase link divided by total No.of users who had shown ticket purchase intent

#### How to Test the Campaign <a href="#how-to-test-the-campaign" id="how-to-test-the-campaign"></a>

Before launch, or any time you want to QA the Agent, try these sample questions in the Agent chat:

1. **"How do I purchase season tickets for next season?"**
2. **"Can I get a private VIP tour?"**
3. **"I want to buy tickets for a family of 3"**

#### How to Install the Campaign <a href="#how-to-install" id="how-to-install"></a>

If you'd like to install this campaign, please contact your Account Manager! They will walk you through best practices before installing the Ticketing Agent.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.satisfilabs.com/resource-center/ai-agent-engine/agent-performance-console/agent-campaigns/ticketing-agent/assist-ticket-discovery.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.