Assist Ticket Discovery

Overview

A foundational experience that helps fans, guests or visitors explore available tickets and offers with ease.

Benefits

Guide fans or visitors with 24/7 support like a digital ticket rep

Reduce friction between browsing and purchase decisions

Increase qualified conversions with actionable CTAs in every interaction

Data Sources & Integrations Available

Sports / Venues

Integrations:

• AXS (without Promo information)

• NBA (without Opponent Roster)

• NHL (without Opponent Roster)

• Ticketmaster

Other Data sources:

• Web scrapes

• Prewritten responses

Tourism

Data sources:

• Web scrapes

• Prewritten responses

What Success Looks Like

This campaign directly supports the following Key Result:

• Ticket Interest Conversion: No.of users who clicked the Ticket purchase link divided by total No.of users who had shown ticket purchase intent

How to Test the Campaign

Before launch, or any time you want to QA the Agent, try these sample questions in the Agent chat:

1. "How do I purchase season tickets for next season?"

2. "Can I get a private VIP tour?"

3. "I want to buy tickets for a family of 3"

How to Install the Campaign

If you'd like to install this campaign, please contact your Account Manager! They will walk you through best practices before installing the Ticketing Agent.