# Food & Beverage Agent

### Overview

The F\&B Agent is an always-on AI teammate built to drive concessions revenue. It guides fans to the right stand, surfaces menus and dietary options, and routes them to the fastest path to purchase, turning every interaction into data your ops, marketing, and sponsorship teams can act on.

<figure><img src="/files/eFOLoS4pAFJWkd6DTwVR" alt=""><figcaption></figcaption></figure>

*"My job is to move fans from curious to in-line, guiding them to the right concession and surfacing details like dietary info that aren't easy to find on-site."*

**What I do:**

* Direct fans to the right stand by item, category, location, or dietary need
* Drive on-site purchases by shortening the path from craving to concession
* Capture structured feedback in the moment
* Surface demand patterns, dietary trends, and unmet requests across the concourse

**Learn more about the campaigns it is running:**

1. [**Assist F\&B Discovery**](https://docs.satisfilabs.com/resource-center/ai-agent-engine/agent-performance-console/agent-campaigns/food-and-beverage-agent/assist-f-and-b-discovery)
2. [**Capture F\&B Feedback**](https://docs.satisfilabs.com/resource-center/ai-agent-engine/agent-performance-console/agent-campaigns/food-and-beverage-agent/capture-f-and-b-feedback)
3. [**Identify F\&B Preferences**](https://docs.satisfilabs.com/resource-center/ai-agent-engine/agent-performance-console/agent-campaigns/food-and-beverage-agent/identify-f-and-b-preferences)


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